There are several reasons why a Map is not displayed. Particularly larger Maps are currently still a challenge for “smaller” devices such as smartphones, tablets or older computers. But we are working on improving the performance. If a Map is not displayed without a specific error message, please send us a message with the URL of the Map and some basic information:

• Which device and browser did you run the program on?
• What is happening during the process? Does it only affect this one specific Map, or more / all Maps?

Please, try to be as precise as possible. Thank you!

Your Maps are private by default. If you wish to share your Maps with others, you can either set them to be completely public, in which case they will appear in the Public Maps. If you choose the “unlisted” option when sharing, only those who have received the link to your Map will be able to see it. If you are logged in, you can find both options in the toolbar of the respective Map under “Set Visibility”. Currently we are working on a fourth option which will allow users who have not signed up for Infinity Maps to edit a Map that has been shared via the link. 

Invite other Infinity users to collaborate on your map via the option “Share”. Allow them to see or edit the map or grant them admin rights via the role management.

You can currently export your Maps as JSON and import them again. We are currently working on a PDF export and will keep you updated in the newsletter as soon as it is available.

Offline mode is not yet available. However, if you are working on a Map in the browser and you are offline in between, you can continue to edit it. If you go back online before closing the tab, your changes will be automatically synchronized with the server. In the long term, we plan to provide mobile and desktop standalone apps in addition to the web app, all of which will have your Maps available offline and allow you to share only selected content to the cloud.